Returns and Refunds Policy

Introduction

At InnRegin Store, we strive to offer products and services of the highest quality. However, we understand that there may be occasions when you need to make a return or request a refund. Below, we outline our policies to ensure a clear and fair experience for our customers.

Software License Returns

Digital Licenses

Non-refundable: Digital software licenses are non-refundable once delivered, due to the nature of the product. Please ensure you review your purchase carefully before completing the transaction.

Exceptions: If you receive a defective or non-functional license, please contact us within 7 days of purchase for assistance and resolution.

Technical Support Services

Services Rendered

Non-refundable: Technical support services that have been performed (such as diagnostics, repairs, maintenance, or remote support) are non-refundable once completed.

Service Guarantee: If you are not satisfied with the service provided, please contact us within 7 days to discuss potential solutions, such as further review or adjustments to the service.

Refund Request Procedure

Initial Contact: To initiate a return or refund process, please contact us at [email protected] or +507 6433-0700, providing your purchase details and the reason for your request.

Request Review: We will review your request, and if it complies with our policies, we will proceed with the corresponding refund.

Refund Processing: Once approved, the refund will be processed via the original payment method within 14 business days.

Exceptions and Conditions

Conditions of Use: Products and services must have been used in accordance with our recommendations and conditions of use.

Proof of Purchase: Valid proof of purchase is required for all return or refund requests. Contact

For any questions or further assistance regarding our return and refund policies, please feel free to contact us:

InnReign Store

[email protected]

+507 6433-0700

David, Chiriquí, PA